FAQS
How can my company become a sponsor?
If your company would like to become an event sponsor, please email us with as much info as possible on your company, as well as your contact info, and a member of our team will be in touch shortly after.
What happens if it rains?
Best Fest is a rain or shine event.
What is the dress code?
Dressy Casual. We encourage women to wear wedge heels or flats. The majority of the plaza is brick and can make walking with heels more challenging.
Is Best Fest accessible to people with disabilities?
The entire plaza has various ramps accessing the multiple levels. ADA accessible restroom is also available.
What should I bring to Best Fest
•Your ticket (printed or on mobile device)
•Valid Driver’s License
Can I buy a ticket at the door?
Tickets will not be available for purchase on-site.
I lost my ticket, what do I do?
Your ticket can be reprinted through Eventbrite or displayed on your mobile device for scanning.
I bought a ticket on Gilt City, now what?
All Gilt City vouchers can be scanned at the door.
How do I get to City Hall Plaza?
City Hall Plaza is accessible by the MBTA, car, and bike/foot.
Where should I park?
Event rate parking ($11) will be available at the Government Center Garage at 50 New Sudbury Street. Click here to purchase in advance.
What happens if the event is cancelled?
In the event the event is cancelled, ticket holders will be notified of cancellation and refund policy.
The following items are prohibited:
If your company would like to become an event sponsor, please email us with as much info as possible on your company, as well as your contact info, and a member of our team will be in touch shortly after.
What happens if it rains?
Best Fest is a rain or shine event.
What is the dress code?
Dressy Casual. We encourage women to wear wedge heels or flats. The majority of the plaza is brick and can make walking with heels more challenging.
Is Best Fest accessible to people with disabilities?
The entire plaza has various ramps accessing the multiple levels. ADA accessible restroom is also available.
What should I bring to Best Fest
•Your ticket (printed or on mobile device)
•Valid Driver’s License
Can I buy a ticket at the door?
Tickets will not be available for purchase on-site.
I lost my ticket, what do I do?
Your ticket can be reprinted through Eventbrite or displayed on your mobile device for scanning.
I bought a ticket on Gilt City, now what?
All Gilt City vouchers can be scanned at the door.
How do I get to City Hall Plaza?
City Hall Plaza is accessible by the MBTA, car, and bike/foot.
Where should I park?
Event rate parking ($11) will be available at the Government Center Garage at 50 New Sudbury Street. Click here to purchase in advance.
What happens if the event is cancelled?
In the event the event is cancelled, ticket holders will be notified of cancellation and refund policy.
The following items are prohibited:
- Large bags/backpacks/totes (bags can be no larger than 12″ x 12″)
- Weapons of any kind
- Professional cameras and recording devices (no SLR/DSLR or cameras with detachable lenses)
- Illegal substances
- Laser pens and similar focused-light devices
- Strollers
- Cans, canteens, flasks (empty camelbacks and water bottles will be allowed)
- Pets
- Bicycles, scooters, personal motorized vehicles
- Musical instruments
- Any container of liquid
- Walkie Talkies
- Fake IDs – they will be confiscated and your wristband will be cut without refund.